Customer Testimonials
This place is extremely racist. Traveled 2 hours to their location to buy a Tesla they racially profiled me, insinuating that I was using a fraudulent license to buy a vehicle. This specific vehicle that I came to purchase also was damaged on the right side which was not mentioned previously. Went to another dealership 40 minutes away to purchase a much better Tesla within the hour
Really want to rate 0 star. Call to inquiry price for oil change and tire rotation was transferred once and then a 2nd time to a VM. I called back and was transferred to VM. Is there ONLY 1 INDIVIDUAL THAT CAN ASSIST WITH SERVICES?
We have been repeat customers of Ocean Auto Club for years. They are what every dealership should strive to be. If they have a car you are looking for you can trust the car is as advertised and the buying process is handled with professionalism. Andre is 10 out of 10 as a sales rep, give them a call and ask for his help!
(Translated by Google) Excellent service, highly recommended (Original) Muy buena atención súper recomendado
The best Customer Service ever I was treated like a VIP I went to buy a 720 Mclaren from them and I was so happy the way they treated me. I will always do business with them and I will recommend my friends and family to them. Make sure you ask for JESUS PEREZ (J.P.)
Andre Bush is the salesman you want to talk to and work with Javier Reyes he’s great with the finances. They’ll both take care of you from start to finish.
I was hesitant about them because of the reviews, however, I needed a car in a very particular situation, Roger was amazing, we worked together to find a car that fit my needs and budget, everything was transparent, no surprises and the car turned out to be great one month in today and absolutely zero complaints. They have been professional, transparent and helpful and Roger could not be recommended enough, he always answers any questions I may have with a smile and the truth above all. So to me, they have been a 10 out of 10 and totally recommend Roger and ... Read More Yelp - Jul 3, 2026
Andre did a good job and took care of me through the whole process of buying my car
Andre bush helped me and did such an amazing job I was in and out with a car within a car and they carted to all my needs!
Andre Bush y Javier are tue best, eeally excellent service and courteous attention, a true 5 stars
Andre Bush is an A+ salesman we couldn’t be happier with our G63. Javier the financial manager was as smooth as could be and made our process extremely smooth! We will definitely be back.
Can’t say enough good thing about buying a car from ocean auto club.a bunch of professionals , helpful and no hassling sale guys.special thanks to the trusted sale rep Andre Bush that made it possible
Jorge Rodriguez is the man. I called him Monday morning for a Tesla Cyber truck, had the wire sent by the afternoon and it was delivered by the next morning. I wouldn’t recommend any other person if you’re looking for a car in South Florida and they can find and source any high end luxury vehicle for you as well. 10/10 experience from the many cars I’ve purchased. Answers all questions and is always available to pick up your call!
Andre Bush is by far the best salesman I have ever encountered. Gaby in finance was good too. Amazing experience.
One of the worse dealerships in Miami. Terrible business, never buy a car from this dealership. Save yourself the loss.
Andre Bush was great and super helpful with the entire process! Will definitely come back and recommend anyone to come here and get a car from Andre Bush.
Arnold Bush really helped me out. Sold me a great vehicle. Amazing customer service. Recommend him to everyone. Gabriel helped me with financial assistance. Thank you
The purchase went smoothly and the service was very good.
bought a Bentley GT 2020 from Ocean Auto club for $140,000 they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they have done
I am sharing some photos on there site xx the revues and you will see the photos .
the car was a salvage car that they covered it up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally busted and damaged That's not repairable non-fixable.
They shipped it ... Read More DealerRater - Jan 24, 2026
I bought a Bentley GT 2020 from than they are the biggest fraud dealers in the country. I have filed a lawsuit against them because they refuse to take responsibility of what they’ve done
I am sharing some photos the car was a salvage car that they have bought and covered up and provided me with a clean title it was dangerous to drive. It could have easily killed a driver and the passengers the firewall totally damaged That’s not repairable non-fixable.
They shipped it to Dallas when I got the car it was not driving proper. I took ... Read More Google - Jan 23, 2026
Fácil rápido y cómodo Translated: Easy, fast and comfortable Muy buena atención complaciendo las necesidades de los compradores y dándoles la mejor opción Translated: Very good service pleasing the needs of buyers and giving them the best option
Great experience overall !Henry and the entire team were so professional. Super happy with my new ride!!!
By far the best experience at a car dealer. Service was on point by every single member of the team. Friendly, patient, and genuinely focused on helping me find the right car—not just making a sale. Nelson explained everything clearly and made the process easy and enjoyable. Highly recommend Ocean Auto Club!
The guys were great! They were attentive, very informative, answered all my questions and took there time with me. They ensured a great transaction!!! Highly recommend!
I bought a ferrari from them. Battery charger, wind screen, books all missing. They send the wrong charger, one book for the owners manual and 3 months later i still have no windscreen. Do yourself a favor, DO NOT BUY YOUR CAR THERE. All they do is bullshit you, take your money and ignore you. SHOULD BE OUT OF BUSINESS.
I bought a ferrari from them and the charger was not with car, manuals not with car and windscreen missing. Their general manager assured me he would send me the items. They send tje wrong charger, one part of owner manual and stilk waiting on windscreen. Its been three months. DONT EVER BUY A CAR HERE. THEY TAKE YOUR MONEY AND THEY DISAPPEAR. I CANT WAIT TO JOIN THE CLASS ACTION BEING FILED. TAKE YOUR BUSINESS ELSEWHERE!!
bush is the best associate ever!! made getting my dream car a breeze, hes amazing
(Translated by Google) Excellent work, they treated us very well. (Original) Muy excelente trabajo nos atendieron de la mejor manera
We had a great experience, the service was amazing from beggining to end. I would totally buy another car here
(Translated by Google) Thanks to Ruben and Gabriel for their assistance and for getting me the car I've always wanted, forever grateful (Original) Gracias a Ruben y Gabriel por la asistencia y conseguirme el carro que siempre he querido, por siempre agradecido
(Translated by Google) Thanks to Rubén, Gabriel, and Miguel for their assistance, as always, a truly universal distinction and excellence above all else. Thanks again, the second car of many! (Original) Gracias a Rubén, Gabriel y Miguel por la asistencia, como siempre una distinción extra universal y excelencia ante todo, gracias nuevamente, el segundo auto de muchos!
Great customer service from Juan Carlos Burunat!
Thanks Nelson!
Nelson and Gab were very professional, smart and helpful. Best car buying experience that I have evrr had
In and out perfect business from Andre bush and Gabe palacios
(Translated by Google) The best service. Juan Carlos Burundi is the best. Great service, he took out 4 cars. And we always come back looking for more. (Original) El mejor servicio. Juan Carlos Burundi lo por san servicio lo por su. Gran servicio sacado 4 auto. Y siempre regresamos buscando
(Translated by Google) Excellent service my 4 car read Mazda cx30 thanks Juan C Burunat, Janet financial services and David new car manager (Original) Excelente servicio mi 4 auto léase Mazda cx30 gracias Juan C Burunat , Janet financial services y David new car manager
Absolutely amazing! Nelson was over the top professional! Maggie was such a pleasure to talk to and Gabrielle made everything so easy! U should see their inventory floor! That alone is worth the visit! Get your camera ready when u walk in. Always a pleasure! Thanks again for such a professional experience. God Bless -Matt
Andre bush and Gabe were fantastic to work with. I will definitely be back for future purchases.
Thank you so much, Nelson! I really appreciate all your help. You were incredibly informative and made my car-buying decision much easier!
(Translated by Google) I'm very pleased with the service I received at Ocean Club. I felt like I was part of a family, and that's very hard to find these days. Thanks to Magy, Nelson, and Gabriel. (Original) Estoy muy complacido con la atención que me fue ofrecida en Ocean Club. Me sentí en familia y eso es muy difícil de encontrar hoy día. Racias a Magy, Nelson y Gabriel.
Wonderful Experience at Ocean Auto Group purchasing our X5, very smooth process with amazing service from Ruben. The managers Jose and Miguel were also great! Thank you!
Best car leasing experience ever! I had an amazing experience at Ocean Infiniti Miami. Everyone was professional and helpful — from Jonathan, the manager, to the insurance and finance agents, who made the whole process smooth and easy. But a special shoutout to Henry, my sales agent — he was absolutely outstanding! Super knowledgeable, patient, and went above and beyond to make sure I got the perfect car and deal. Truly the best experience I’ve ever had leasing a car. Highly recommend!
Ocean Infiniti Doral was exceptional in its service from the minute we walked in to the minute we drove away with our Infiniti QX60. Personnel was personable and customer service felt genuine and sincere. The actual negotiation for purchasing the car was real and simple! Henry Rivalta, our Sales Consultant, was extraordinary in every way. My husband and I felt that we had known him forever. And more importantly, we felt we were well taken care of. If you are looking for a new car, go to Ocena Infinite Doral and ask for Henry. He is absolutely the BEST!
Andre bush and gabe palacios !! Perfect customer service!
I’ve purchased three vehicles from this location, and each experience has been excellent! The customer service and attention to detail are outstanding — they truly make you feel like family.
ANDRE BUSH Was extremely helpful and switch also Gabe the finance manager helped me find a lower APR
Jorge and the gang worked diligently from start to finish with the purchase of my new car! Highly recommend if anyone is in the market for a luxury vehicle!
Andre Bush is the best sales guy at this or any other dealership. Excellent service from him, Miguel and Gabe in finance. Top notch service and location with quality luxury vehicles.
Exceptional experience, very easy and quick all the way around. Nelson was fantastic, and Gabriel in finance was equally as helpful. Both explained everything carefully and easily, provided excellent service, and took calls outside of normal business hours. 10/10
Incredible it was a top-notch experience from the moment I walked in. I would definitely recommend this dealership to my friends and family.
Great service provided by Rubén and Gabriel, round the car of my dreams and explosiones everything from A to Z, definetly I’ll be coming here from now on!
Andre Bush has been exceptional and kind
THE BEST! Nelson and Gabi, the whole team is amazing! Taking care of everything always! Bought all my cars here for me for my family! It’s home here! Thank you for everything <3!
(Translated by Google) Fantastic experience!!! We will definitely repeat it (Original) Magnífica experiencia!!!sin duda repetiremos
(Translated by Google) I want to sincerely thank Gabriel and Rubén at Ocean Mazda for their excellent service and support during my purchase. The experience was quick, easy, and very professional, which made everything much more enjoyable. They were incredibly responsive and exceeded my expectations. Thank you for your help and dedication during this purchasing experience in Miami!
(Original)
Quiero agradecer sinceramente a Gabriel y Rubén de Ocean Mazda por su excelente atención y apoyo durante mi compra. La experiencia fue rápida, sencilla y muy profesional, lo que hizo que todo fuera mucho más agradable. ... Read More Google - Aug 26, 2025
The best service in the business. The communication and follow up was outstanding.
Ruben made the whole process so easy. Let me test drive, hop back and forth between my old car and the new one to feel the ride, answered all my questions and really made the process simple. He worked a deal for me on my trade making this deal perfect! Thankful for his advice and the whole experience in general!
Their service is awesome.
My second time making business with ocean and like always, they give the best value for your vehicle, best interest rate, easy, this time I did everything over the phone, you don’t have to deal with a sale associated making you come in and sit for hours to get business done.
Good service only lasts until you pick up your car! Then you are pretty much on your own!
Called ahead to relay interest in a specific vehicle. Got told I would receive a walk-around video and photos same day. Didn’t receive anything; called back 2 days later. Nelson took charge and sent some videos, then we agreed on a price over the phone due to distance from dealership. Upon arrival, we weren’t given the attention we felt we deserved even though we had an appointment with Nelson. He took us on a 3 minute test drive then dropped us off to his FM, Gabriel. Gabriel was great; great communication, funny, and really cared. I wouldn’t recommend this ... Read More DealerRater - Mar 21, 2025
My favorite guys best to deal with Highest remarks Friendly and knowledgeable Not pushy Great to do business with
I purchased the car and they offer be A reimbursement for keys change Nothing happen
Terrible experience. Thankfully, I sold the Porsche that I bought here and moved on to a better dealer. I would never recommend this place.
Worst customer service! Specifically from sales agent Ruben. Also, you hear coworkers arguing with each other in front of the guest. Owner needs to change those people!
JP and Javier were too awesome. They made sure I was taken care of and walked out with a beautiful corvette! Thank you for making my purchase smooth -Norma and Brandon
Great working with Ocean Auto, made the car buying experience a joy and would buy from them again for sure
I bought my new G63 AMG 2021 in the ocean auto club this month from Shaun. After a few minutes of driving I got the check engine light and my right camera wasn’t working at all. They sold me the warranty, but once I came to the Mercedes-Benz they didn’t have any on my car. Be careful before buying the car from them, check everything, do not believe them.
Just bought a 2021 Porsche Macan, My salesman was JP and he was rude 90% of the time. We tried to only be there or speak to him when needed to complete the purchase to be honest. Would shop somewhere else next time.
The only thing I would want more out of the relationship between my family and Ocean Auto Club... Is for both parties to have continued success so that we may do business over and over again soon!
The dealer provided an amazing experience Gabriel even offered me a extended warranty what a great experience and Nelson really took his time delivering the vehicle SUPERB is all can say
The most Wonderful experience I get in .40 years I bought cars in Florida in this dealer is the Owner extremely kind and great education.... it's beautiful and unbelievable great Exists Person like Him! I call this Human being!!! The hole world need this!
Gabriel & Ruben are excellent. I bought a car via internet, email and phone. They were very responsive (even nights and weekends). They made this a great experience.
Gabriel is the most talented and oriented person for this job. He was very helpful on explaining the negotiation and also helping while negotiating with the banks. Definitely the best of the best. Proud of the person he has become. I’ve done three deals with him and they have all been clean successful and def always getting me the best options.
Beware of this business! Do not make a deposit of any kind. It's funny how they'd rather play games than do good business. Hopefully you do a lil research before entering any agreement with this business. Seems to me they are desperate....we all know how bad it is dealing with someone willing to do anything to make a buck.
Very unprofessional behavior. I was checking some cars out and asked if I could take some pics, and they rudely made fun of me saying “The party is over” for taking pics at the place unless “you work there”. I come here to check the cars, not to get mocked, so no thanks! If you’re mad don’t take it out on the customers!
Went to test drive used Mercedes Benz and was treated with respect and fairness. Sale associate Nelson Ramiz was very professional and knowledgeable, easy to talk to. Ended up buying the vehicle, was an easy decision. Would recommend Ocean to friends and family.
Nelson was extremely professional and informative. This is my 2nd ourchase at Ocean auto and I'm thoroughly happy with the results - especially the service for the new car
Best car buying experience ever! Go Fernie Very professional. I would definitely recommend. Buy from ocean
Terrible Unprofessional sales manager Jose Rodriguez cursing in front of my 16 year old daughter to make a sale worst part about it is he probably doesn't realize he is doing it , telling me even his mother pays finders fee and getting emotional in a transaction because I don't agree on the deal. One sales person telling me something about the car and he coming with a attitude saying something else and expressing himself as he is the owner of the dealership, completely bad experience and all completely false information to make a sale and squeeze every dollar out ... Read More Yelp - Feb 6, 2024
They made it a very easy car buying experience! Great customer service and delivered the car to my home.
Best I've ever experienced and I purchased over 15 vehicles thus far And I would recommend everyone to do business with Ocean auto club
Very attentive and professional They made what usually is a pain process absolutely painless and actual pleasant
Experience was good overall. The salesman was attentive and knowledgeable of the vehicles. Financing helped but did not follow up as agreed on changing banks.
(Translated by Google) I went to look at cars to buy and they wouldn't even let me in. The service was really, really bad. (Original) Fui a ver autos para comprar y ni me dejaron ingresar. Un trato muy muy malo realmente.
This dealership has messed up my business partners credit we ask them that the deal had to be under the business only and they lied. I will be making a video post on my social media talking about this dealership and Gabriel is a lier and will do anything to get a car sold. His lucky Miguel don’t go over there and knock his teeth out. If the owner wants to call me he can call me.
Very professional and easy to do business with also both had good Verbal communication with the sale And the purchase of my vehicle
Excellent . Exceeded all my expectations. Found me the car of my dreams. Easy financing. Excellent staff.
We are from Tampa, so we appreciate how Andre worked with us and went out of his way to be helpful. We were very happy with our purchase.
Most embarrassing and horrible experience of my entire life, so over the weekend i go play golf with my friends and they see my new car two of them are lawyers and ask me if i made a downpayment on my company car, i told them that they said at the dealership, i had to put a down payment to get the car. they was all laughing at me and telling me they got me. i thought i was dealing with someone professional and this dealership would not rip me off they was going over the contract laughing at me ... Read More Google - Nov 10, 2023
Everyone at the dealership has been amazing to deal with. Miguel and Ruben are true professionals. We will definitely be repeat customers
Miguel, Ruben and the team are great! i was Very satisfied. Got in and got out very fast
Not only did I walk in as they were closing but he stayed and made sure I left with the vehicle.
Great people to work with, very professional and helpful! Will absolutely buy from them again
It was a great experience until the transaction was complete. Transaction has been complete since Wednesday, it is now Saturday and I still do not have a delivery date on my vehicle. I am not happy about that at all.
I bought my Porsche Cayenne GTS in Ocean Auto Club Coral Gables and I loved how I was treated from the beginning to the end! I would absolutely recommend Rubén González and Gabriel Palacios! They are absolutely the best!